{"product_id":"call-center-forecasting-and-scheduling-the-best-of-call-center-management-review","title":"Call Center Forecasting and Scheduling : The Best of Call Center Management Review","description":null,"brand":"Brad Cleveland,Susan Hash,Editors","offers":[{"title":"Acceptable","offer_id":48603463254271,"sku":"mon0000778924","price":2.65,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0487\/5550\/7364\/files\/24759163482531.jpg?v=1780354555","url":"https:\/\/shop.onceuponatimebooks.com\/products\/call-center-forecasting-and-scheduling-the-best-of-call-center-management-review","provider":"Once Upon a Time Books AR","version":"1.0","type":"link"}