{"product_id":"crucial-conversations-tools-for-talking-when-stakes-are-high","title":"Crucial Conversations Tools for Talking when Stakes are High","description":"\u003cp\u003e\u003cb\u003eThe New York Times Bestseller!\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eLearn how to keep your cool and get the results you want when emotions flare.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhen stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read \u003ci\u003eCrucial Conversations\u003c\/i\u003e and discover how to communicate best when it matters most. \u003ci\u003eCrucial Conversations\u003c\/i\u003e gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:\u003c\/p\u003e \u003cul\u003e \u003cli\u003ePrepare for high-impact situations with a six-minute mastery technique \u003c\/li\u003e\n\u003cli\u003eMake it safe to talk about almost anything \u003c\/li\u003e\n\u003cli\u003eBe persuasive, not abrasive \u003c\/li\u003e\n\u003cli\u003eKeep listening when others blow up or clam up \u003c\/li\u003e\n\u003cli\u003eTurn crucial conversations into the action and results you want \u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003eWhether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.\u003c\/p\u003e","brand":"OUATB","offers":[{"title":"Default Title","offer_id":48297925705983,"sku":"*R0068507*","price":5.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0487\/5550\/7364\/files\/10966173482213.jpg?v=1773766996","url":"https:\/\/shop.onceuponatimebooks.com\/products\/crucial-conversations-tools-for-talking-when-stakes-are-high","provider":"Once Upon a Time Books AR","version":"1.0","type":"link"}