Answering the Ultimate Question: How Net Promoter Can Transform Your Business

Author: Owen, Richard,Brooks PhD, Laura L.

Binding: hardcover

ISBN: 0470260696

Publication Year: 2008

Note: A book in Good condition may show some signs of use or wear. A book in Acceptable condition may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket.

SKU:mon0000741330

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