Call Center Forecasting and Scheduling : The Best of Call Center Management Review

Author: Brad Cleveland,Susan Hash,Editors

Binding: paperback

ISBN: 0965909360

Publication Year: 2001

Note: A book in Good condition may show some signs of use or wear. A book in Acceptable condition may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket.

SKU:mon0000778924

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