Satisfaction: How Every Great Company Listens to the Voice of the Customer

Author: Power, James,Denove, Chris

Binding: Hardcover

ISBN: 1591841097

Publication Year: 2006

Note: A book in Good condition may show some signs of use or wear. A book in Acceptable condition may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket.

SKU:mon0001097713

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